Frequently Asked Questions
How do I know which NASA image will show for my special date?Question and Answer PageWhat is the mission of Baci Arts?
Baci Arts is committed to innovating and creating exceptional artistic experiences that inspire and connect people worldwide.
How can I purchase a product from Baci Arts?
You can purchase our products directly from our official website. Simply browse the collections, select your favorite items, and complete the checkout process securely online.
Does Baci Arts offer international shipping?
Yes, we provide international shipping to most countries. Shipping fees and delivery times vary depending on the destination. Shipping within the continent of US is free, otherwise a flat rate is charged based on location, carrier and method.
Do you expediate orders? Yes, the customer will provide information and a fee will be charged. Remember production time is 1-3 days once complete then the product will be shipped via customers selection.
What is the return policy?
We offer a 30-day return policy on non-custom items, provided they are unused and in original packaging, the customer pays return shipping label. Please email us to initiate a return. For custom products sales are final, we are a small business that will work with a customer if not 100% satisfied. Please email us to initiate a return.
How can I stay updated on new releases and events?
Subscribe to our newsletter and follow us on social media to receive the latest news, exclusive offers, and event announcements.
Who can I contact for further assistance?
For any questions or additional support, please reach out via email within 24 hours you will have a reply from us.